Frequently Asked Questions

What are the freight charges on web orders?

Free Shipping for Domestic orders over $99.00, Excludes AK, HI & PR* Shipping Rates to Canada, Mexico and UK – $99 Per Order except for Bulk Items, i.e. Lightbars, Chains. Shipping Price for Lightbars, Chains, Binders based on Weight & Dimensions.

What Payment Methods are accepted?

Mastercard, Visa, Discover, American Express and PayPal. 

How long will delivery take?

If product is in stock orders will be shipped within 1 business day.  Flash Equipment will communicate tracking information and always feel free to contact us at 1-800-570-8866. 

What are the product warranties?

SHOP WITH CONFIDENCE FOR EMERGENCY LIGHTS & LED LIGHTBARS WITH OUR HASSLE FREE WARRANTIES

You can confidently choose LED lightbars with Flash Equipment. . With our hassle-free warranty, you’ll be sure to get the quality products you deserve

Return Policy

Returns:  We are happy to accept your returns within 30 days if you’re not completely satisfied with your purchase.  For non-defective products, a minumum of  20% handling fee and return shipping charges will be applied against the refund amount.  The original shipping fee is non-refundable unless product is proven defective (does not include improper installation or damage during installation).  Items that are shipped back used, showing signs of installation/damage, or missing items will be subject to review. This review may result in denial of refund or result in a required restock fee to be taken from the amount of the refund.  Returns after 30 days are not accepted.

Defective Products: We carry the best products from the biggest and most trusted names in the industry. However, we understand that with electronics and mechanics, things happen. If your product doesn’t work as it should, please contact us as soon as possible and we will be happy to make it right.

Send us an email

    Inquiries will be answered within 24 hours.

     

    Enter map content here..